TURISMO EM BOSTON É FÁCIL
Página Inicial
Serviços
Turismo em Boston
Fale Conosco
Vista de Boston a partir do Rio Charles
VIsta de Boston da Área Portuária. Boston Harbor
Jardímo Público de Boston em dia de sol. Boston Commons
Call / Email / Zendesk
*
Call
Email
Zendesk
Which Inbox (If Email)
CSR Name:
Time of Incoming call/email
*
Date
Time
Is this a New Reservation/Modification/Cancelation
This a New Reservation
This a Modification
Is this a Cancelation
This is an Inquire
Caller Name:
Caller Phone #:
Caller Email Address:
*
Confirmation #
Pick Up Date:
Pick Up Time:
Have You Ever Book with us before?
Yes
No
Is there an account in the system?
Yes
No
Is Confirmation a Short Notice?
Yes
No
Did you Check Profile for Special Notes?
Yes
No
Agent Notes:
Is this an Airport Trip?
Yes
No
Was Flight # Arrival and Departure Time Entered as Needed?
Yes
No
Was airport pick Instructions entered?
Yes
No
Special Instructions?
Did yo check Rates and Fees for accuracy?
Yes
No
Did you apply Early Morning/Late Trip Fees
Yes
No
N/A
Did You Confirm Vehicle Availability?
Yes
No
N/A
Did you Obtain Credit Card Info, Zip, CVC,
Yes
No
N/A
Final Read Back Complete?
Yes
No
Did you Email Confirmation/Cancellation/Modification to Customer?
Yes
No
Saved Reservation - Unassigned/Pending?
Yes
No
Child Seats Notated on Reservation?
Yes
No
N/A
Meet and Great Notated on Reservation?
Yes
No
N/A
Issued Resolved?
Yes
No
Contacted Driver to inform of changes?
Yes
No
N/A
Create an Incident Note
Yes
No
N/A
Comment
Submit
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